Domonique Bertolucci, a Sydney business coach, often advises a different version of the 360. She gets clients to send a blanket email to around 30 friends, relatives and colleagues, saying they're pursuing self-development and asking the recipients to list three positive words to describe them.
"So often we take our strengths for granted, and I get them to build on that. For example, if the client got 30 responses saying she was sensitive, we'd look at how she might need to be a bit more outgoing, while acknowledging that sensitivity is a strength."
Bertolucci has one of the more creative ways to check the accuracy of your self-perception. Like all coaching practises, it raises awareness through questioning.
"To get clients to accurately assess their behaviour at certain events I get them to look at what they wanted versus what they did. It can be very surprising."
Bertolucci then gets them to explain to someone on Mars what a person with their quality would display in their outward behaviour.
"If I have a client who wants to be perceived as friendly, I ask them to explain to someone on Mars what 'friendly' would look like. For example, a friendly person would smile, be interested in people, appear relaxed. They do a constant comparison with what they've been doing. It gives them a solution to why they aren't getting the results they're after and how they can change it."
Bertolucci has a client who was anxious at the political correctness of telling his employee her dress sense was wrong. Bertolucci then took the girl to a conference and asked her to name the best-dressed speakers, then sought further detail as to how their hair, make-up and clothes worked well for them.
"I also gave her homework to watch TV programs where people appeared successful, and she started changing the way she dressed for her job. It was a much more empowering way to teach her because the awareness came from an inner shift, not from telling her what to do."
Louisa Deasey
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